Contact the editorial team

Report wrong data

Limits get revised, payment methods disappear, licences are re-issued — some data ages faster than we can re-check it. One report fixes the page for every reader at once.

What to include

• The address of the page where you saw the problem.
• What exactly is wrong, and what it should say instead.
• A source if you have one: the operator’s terms page, a licence register entry, a screenshot of the bonus conditions.

What happens next: we check the report against the sources, correct the page, and if the correction touches one of the five scoring criteria we revisit the score itself. The procedure is set out in the editorial policy.

For operators and partners

If a review of your casino contains a factual error, send the correct data with evidence: the licence and its number, current limits and withdrawal times, the bonus terms actually in force. Those messages are handled first — ideally sent from a corporate domain.

What is not on the table

• Ranking positions and slots in our collections are not for sale.
• True drawbacks are not deleted from a review — only proven factual errors are.
• Scores are not “adjusted” by arrangement: they follow one published methodology.

Legal and rights-holder requests

Complaints about content, trademarks or images go to the same address. Name the exact page, the specific material in question and the grounds — that is the fastest route to a resolution.

When gambling stops being fun

We provide no medical or psychological help. If control over gambling is slipping, contact a specialist service in your country — and for a first step we have written up the warning signs and the self-exclusion tools.